What does a Professional Organizer do?
Professional organizers are the non-judgmental, help you get it done, partners in your organizing journey! We bring our knowledge, experience and ability to design customized solutions to your project.
Do I have to be present for the sessions?
Yes, for the first few sessions it is especially important to be part of the process. We work side by side with you, learning your personality and lifestyle. Together we will define your organizing goals, and help you make decisions to achieve those goals. The final product is customized systems which will accomplish and allow you to maintain your goals.
Is there a cancellation policy?
If cancellation is necessary, we ask that you provide as much notice as possible so we may open that time to other clients. Cancellation can be made by phone, email or text. Any cancellations made less than 24 hours in advance will incur a fee of 50% of the scheduled service.
Do you offer gift certificates?
We do! Please reach out to inquire about our gift certificates.
Do you donate or recycle items ?
Donating and recycling as many items as possible is our goal. Getting our clients organized and helping someone else or the planet at the same time is a winning combination!
Can you come back for occasional touch-ups?
We offer maintenance sessions at a discounted rate for up to one year after your organizing project is completed.
How do I get started?
We begin with a free, 20 minute phone consultation. We will discuss what your organizing projects are, your time frame, and what your overall vision for your life and space are. We will explain our working process and answer any questions you might have. Our Client Agreement with all of our terms and conditions will be provided.
Should I buy any organizing products?
To start, other than having trash and recycling bags, nope. Purchasing is always the last step, and most times our clients have the organizing supplies they need in their homes or offices already.
Do you charge for travel?
A travel fee will be added for time over 1 hour from our office to your location.
What areas do you provide Professional Organizing services to?
We primarily offer services in Nassau County, western Suffolk County, and parts of Queens. If you are outside this area we may be able to offer assistance- just give us a call!
Do you carry insurance?
Yes, we are insured.
Will I be involved in the decisions about what to get rid of?
Absolutely. We will not discard anything without your approval. Eliminating clutter and clearing out unneeded items is important, but we will never pressure you into letting go of anything. Deciding what to keep and what to discard can be difficult for some clients. We can guide you through the decision-making process, but the final decision is always yours.
How long is a session?
Generally, 3 hours is the optimal time frame to get the most out of a session. The time goes by quickly, and many clients even prefer 4-5 hour sessions. However, we realize that some people may have difficulty focusing after a while. During the consultation we discuss your specific needs and schedule our sessions accordingly.
How are the sessions billed?
Sessions are billed at an hourly rate which is payable at the end of each session by cash, check, Venmo or Zelle. Any off-site work such as shopping or delivering donations are considered sessions and billed at the hourly rate.
How long will my organizing project take? Will it be expensive?
Every person is different, every project is different, and many factors determine the length of time to achieve an organizing goal. The speed of your decision making, how much stuff you have, and whether you are willing to do independent work in between our sessions are a few factors that go into both time frame and cost. Typically, after the consultation and initial session we are able to estimate a time frame for accomplishing your organizing goals.
What about confidentiality?
We take our clients' confidentiality very seriously. As members of the National Association of Productivity and Organizing Professionals and the Institute for Chronic Disorganization, we follow both their codes of ethics regarding client information. Our Client Agreement reflects this commitment with a confidentiality clause.
I’m concerned you will judge me, or my mess!
We will never judge you or your surroundings. We always treat our clients in an objective, respectful, and courteous manner. Organizing is really about helping people, and that is what we love most about our job. We especially enjoy watching our clients get excited as the transformation from “before” to “after” evolves!
Hover over each after to see its before!